1. Vehicle Condition:
- Your vehicle must be in decent condition before we start detailing. This means it should be free from excessive dirt, mud, and debris.
2. Late Payment:
- If you pay late, additional fees will be added to your bill. Please make sure to pay on time to avoid these extra charges.
3. Personal Belongings:
- Please remove all personal items from your vehicle before the detailing service. We are not responsible for any lost or damaged items left inside the car.
4. Service Time:
- The time required for detailing may vary depending on the condition of your vehicle. We will do our best to complete the service as quickly as possible.
5. Cancellation Policy:
- If you need to cancel or reschedule your appointment, please let us know at least 24 hours in advance. Late cancellations may incur a fee.
6. Liability:
- We are not responsible for any pre-existing damage to your vehicle. We will take care to avoid any damage during the detailing process.
7. Damages During Detailing:
A pre-work inspection is carried out on each and every vehicle, and any damage prior to work commencing is documented, in the unlikely event significant damage occurs due to our negligence, we will discuss appropriate compensation. Any damage must be reported within 24 hours.
8. Engine Bay Cleaning:
- Engine bay cleaning involves using water and cleaning agents. We take precautions to avoid damaging sensitive components, but we are not responsible for any issues that may arise from water or cleaning agents affecting the engine or electrical parts. If your engine bay has significant oil leaks ,EML or other issues, please inform us beforehand.
9. Dog Hair Removal:
- Removing dog hair from your vehicle can be time-consuming and may incur additional charges. Please inform us if your vehicle has excessive dog hair so we can provide an accurate estimate.
10. Work Area:
- We require a clean, well-lit, and safe work area to perform our detailing services. Please ensure that the area is free from hazards and has adequate space for us to work around your vehicle.
11. Outstanding Invoices:
- Any outstanding invoices must be paid in full before we carry out additional work on your vehicle. Please settle any previous bills to avoid delays in service.
12. Child Seats and Modifications:
- We cannot remove child seats or modify any components of your vehicle. Please ensure that child seats are removed and any necessary modifications are completed before your appointment.
13. Payment Methods:
- We accept various payment methods, including cash, credit cards, and online payments. Please ensure you have the payment ready at the time of service.
14. Weather Conditions:
- In case of bad weather, we may need to reschedule your appointment. We will inform you as soon as possible if this happens.
15. Promotional Use:
- We may take pictures and videos of your vehicle during the detailing process. These may be used for promotional purposes on our website, social media, and other marketing materials.
16. Client Issues:
- If we are unable to carry out the work due to issues caused by the client (e.g., vehicle not being accessible, unsafe work area), additional fees may apply.
17. Vehicle Condition Disclosure:
- If your vehicle is in poorer condition than you have informed us, we may need to reschedule your appointment. This ensures we have enough time and resources to provide the best service possible.
18. Mould Removal:
- If your vehicle has mould, please inform us beforehand. Mould removal can be time-consuming and may incur additional charges. We will take precautions to avoid spreading mould spores, but we are not responsible for any health issues that may arise from existing mould in your vehicle.
19. Acceptance of Terms:
- By booking our services, you accept these terms and conditions.
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